As a small brand we are working hard on getting our product out there and available to as many of you as possible. To help you get acquainted, we are currently offering free worldwide shipping.
If you are based in the UK, your order should arrive between 2-5 days from being placed.
It is sent using Royal Mail recorded delivery, signed for or via courier. As the parcel requires a signature, please ensure that there will be someone there to receive it.
If you are based overseas, we estimate this will take approx 5 working days to arrive, but this could be take a little longer.
Your purchase will be dispatched by Royal Mail International signed for or by courier. As the parcel requires a signature, please ensure that there will be someone there to receive it.
Lost and late Delivery
If you do not receive your delivery in estimated time slot, please let us know and we will track it for you online.
As something is not considered officially ‘lost’ by Royal Mail until 20 days( 30 days for overseas) we cannot refund or replace until after this time.
We hope that you are happy with your M.Hulot product.
If for any reason you change your mind, or if your product is faulty, you have 14 days, from dispatch date, to return the goods.
The goods must be returned unused, in their original state, and with the swing tags and dust bag intact. Please email prior to returning, listing the reason for the return.
We are happy to give you a full refund or exchange.
Please mark as RETURN and send to :
Hornsey Town Hall Arts Centre
Please note we cannot refund postage on returned items. You are responsible for posting the goods back to us and ensuring that they reach us. We recommend you send them signed for. You are responsible for any goods that do not reach us, so be sure to retain proof of postage